First Rite I.T. Services Pvt. Ltd.
Phone: (02038684136)
E-mail: (info@uknationals.co.uk)
Your right to privacy is important to us. We take the security of your information seriously and have policies and processes in place to ensure it remains safe. This privacy notice describes the way we collect information, how we use it and how we protect it. This privacy notice is kept under regular review and was last updated on 17th August 2023.
We are First Rite I.T. Services Pvt. Ltd. 13th Floor, PS Srijan Corporate Tech Park, GP Block Sec -V (8,026.19 km). 700091 Salt Lake City. You can find our website at: www.firstriteitservices.com.We operate under the brand names First Rite IT and UK Nationals, and we carry out telephone surveys on behalf UK companies to help them target their products and services better.We always display our telephone number when we make calls and people that we call are welcome to call us back using that number for any reason.
Company Registration Number: U72300WB2013PTC197985
Because we are based outside the United Kingdom, we have appointed Data Rep Service office as our local representative. Our DRS registration number is DRS UK F 00326.
Data Rep Service is based in the UK at 120 High Road, London. N2 9ED and is registered with the UK’s Information Commissioners office under registration number ZA844090.
You can contact our UK Data Protection Representative by email to: datarep@datarepservice.com & uknationals@datarepservice.com
Personal data means any information that can identify a specific individual. While completing a survey we collect several types of personal data from you, which can be categorised into the following types:
We collect personal information about you when you enquire about or make use of our services. Personal information we collect, and hold may include:
We will keep your personal information only for as long as necessary in line with regulatory and legal requirements and will destroy it securely when it is no longer needed. We have a retention schedule that we use to manage the length of time we keep personal data and if you would like to know any specific timescales listed on it, please contact us using the details below.
The security of your information is important to us. We protect your information by maintaining physical, electronic, and procedural safeguards in relation to the collection, storage, and disclosure of personal data to prevent unauthorised access, accidental loss, disclosure, or destruction.
No data transmission over the internet can be entirely secure, and therefore we cannot guarantee the security of your personal information and/or use of our sites. However, we use our reasonable endeavours to protect the security of your personal information from unauthorised access.
We may process your information outside the UK or European Union. Where this is the case, we will not transfer your information to other countries outside unless it is unavoidable to allow us to deliver our products and services. If we do, we take care to ensure the same level of privacy and security as the UK.
Most of the personal information we process is provided to us directly by you. We will only collect, use, hold or disclose personal information where we have a lawful basis to do so.
From time to time we may send information to, receive information from, or exchange your personal information with:
We will only share or exchange data with third parties with the protection of a written agreement and the ability to oversee their activities, unless information is required for regulatory reasons. We may share your information with organisations based outside the UK and / or European Union. Where this is the case, we will only do so provided that organisation complies with local data protection regulations and with a written agreement.
Where we have relationships with other organisations that process your information on our behalf, we take care to ensure they have high data security standards. We will not allow these organisations to use your personal information for unauthorised purposes.If the business is reorganised or sold to another organisation, we may transfer any personal information we hold to that organisation.
In the event that a third party may deliver all or part of the service requested by you, whilst the information you provide will be disclosed to them, it will only be used for the administration of the service provided and to maintain management information for business analysis.Our Third parties Sponsors may contact you for the purposes of direct marketing by Email marketing, post, telephone, SMS/MMS Mobile Message Marketing or Social Media Advertising.
Marketing Service Providers are companies who collect data from Data Controllers, such as ourselves, and help their clients tailor products and services which best suit your needs. They may also use your data for fraud prevention. The Marketing Services Providers we work with are strictly limited to only those organisations we have completed checks on and who will process your data in strict compliance with all laws, regulations and guidance with regard to Data Protection. We will share your data under strict licence terms with the Marketing Services Providers listed below, who like us, will use it to create products and services to help organisations better understand the likely characteristics of their customers; communicate with them more effectively; and find others like them across a range of marketing channels.Our Marketing Service Providers include:
-PDV Ltd whose clients include Consumer Lifestyles™ who’s privacy policy can be found at www.consumerlifestyles.co.uk
-Choose Leads- https://www.chooseleads.co.uk/wp-content/uploads/2021/05/Privacy-Policy-2021
- DDS Marketing Limited T/A Direct Data Squad: https://directdatasquad.com/wp-content/uploads/2021/01/DDSMDDS-DATA-PROTECTION-PRIVACY-POLICY-JAN-2021.pdf
- DDS Marketing Limited T/A The Data Warehouse : https://thedatawarehouse.co.uk/wp-content/themes/TDW/pdf/The-Data-Warehouse-PRIVACY-POLICY.pdf
-Perfect Ingenuity Limited - https://perfectingenuity.com/privacy/
-One Life
-Vodafone : Company Number: 1471587 ; Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN ;
Privacy Policy: https://www.vodafone.co.uk/privacy?ltpn=UK:UCMS:MVA10Homepage<sn=footerCome-in<s1=8<s2=3<at=Privacy_policy<ad=4154 ;
Marketing Channel: Telephone & SMS ; Verticals: Telecoms
-O2
-Switch Experts
Those third parties who would wish to send you marketing or to advertise to you will fall into the following categories:
Retail Sectors
General stores, Automotive (including dealerships and accessories), Property, Home Services, Home furnishings, Home improvement, Fashion, and clothing, FMCG and Pharmaceutical, IT and home computing, and Telecoms and utilities.
Industry Sectors
Warranties and Investment.
Finance Pensions
Loans, Credit Cards, Estate Planning, Mortgages, Investments, and Savings.
Insurance
Home, Car, Travel, Pet, Personal and other insurances.
Travel
Holidays, HotelAirlines and Travel booking.
Lifestyle
Health & Well-being, Call Centre and Fitness, Charities, Media & publishing companies, Leisure, Aditus (Publishers of National Geographic and Auto Express), Gaming / Gambling, Legal Services, Educational institutions, Government, Market research and Mobility Sector.
Claims Management Service Personal Injury Claims
Financial products/services Claims such as Credit / bank card charges, Unenforceable consumer credit agreements, Mis-sold PPI, Mis-sold mortgages, pensions, and investments, SERPS.
We are committed to safeguarding your personal information and we are legally obliged to use your information in line with all laws concerning the protection of personal information.
The lawful bases that we rely on for processing your information are:
Where we process data for the purposes of surveying or marketing, including when we share information with third parties, we will typically do so under the lawful bases of your consent or legitimate interest, as detailed below:
We may also receive personal information indirectly, when such information is provided to us by our clients.information needed to provide you with a product or service, to satisfy legal or regulatory requirements, or where we have your consent.
We may also use your information to:
We never ask for special category data, which includes medical history, religious or political beliefs and union membership, and we will never ask for financial information.You always have the right to refuse to answer any question.
If the business is reorganised or sold to another organisation, we may transfer any personal information we hold to that organisation.
In the event that a third party may deliver all or part of the service requested by you, whilst the information you provide will be disclosed to them, it will only be used for the administration of the service provided and to maintain management information for business analysis.
Data protection regulations mean you have rights over how we hold and use the information we hold about you:
Your right to manage consents
You have the right to give your consent to us using your data for any activities we do not have another lawful basis to carry out, for example sending you marketing communications. You can withdraw consent at any time.
Your right of Access
You have the right to request access to the information we hold about you; this is called a Data Subject Access Request
Your right to know about sharing
You have the right to know who your data is shared with and why
Your right to rectification
You have the right to have your details updated if they are inaccurate and for information not required for lawful reasons to be deleted. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure
You have the right to ask us to erase your personal information.
Your right to object to processing
You have the the right to object to the processing of your personal data in certain circumstances.
Your right to restriction of processing
You have the right to have automated processing and profiling restricted. Profiling may be used to analyse or predict economic situations, health, personal preferences, interests, reliability, behaviour, location, or movements
Your right to data portability
You have the right to request that information we process by automated means is sent to you or another nominated data controller in a commonly used electronically readable format.
You are not required to pay any charge for exercising your rights. If you make a request, we will respond to you within one month.
If you wish to action any of the above, please contact our local data representative by:
Please do not include confidential information in e-mails or letters.
You can also complain to the ICO if you are unhappy with how we have used your data. You can contact them in writing to: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF or call their helpline on 0303 123 1113
First Rite I.T. Services Pvt. Ltd.
Phone: (02038684136)
E-mail: (info@uknationals.co.uk)